Genuine USA Inbound customer support process

An inbound call center is a separate office where companies will receive calls from their customers. These phones calls usually deal with problems or questions that a customer may have about an item or service that they have just purchased. Sometimes the callers are willing to be patient, while other times they are not in a good mood.

techkeeping
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Genuine USA Inbound customer support process

Postby techkeeping » Tue Oct 10, 2017 11:15 am

Hello everyone,

USA TECHNICAL SUPPORT CUstomer support INBOUND

KRA: Solve Queries for Windows, Internet Issues, Printer issues and Sell Yearly Packages.
Very Easy To Sell. One agent on Avg. hits minimum 300 dollars a day.( No Targets)

>>Billing: USD 6 Per Hr per agent( Can increase up to 8 USD depend upon performance)+ Incentives.
Payment Cycle: Weekly Bank Transfer
Seats: 5

Per day per agent calls recieve minimum = 10 to 12 calls

>> Aht: 15min+

Working timing: 9:30 pm to 5:30 am

>>After 3 months the center will be reviewed and if it meets the min. requirements and performance then will be given Chat Support project with Per Hr Payout of the same campaign.

>> Dialer and Ext. will be provided

>> Set up charge: applicable but on behalf of this I will give you pdc Cheque once your billing receive then return pdc Cheque to the company Including Dailer ,CRM, Support)


Note: Agents required with only Good communication skill as Training will be provided.
No Royalty. Hurry up very limited slot
Warm Regards

TECHKEEPING

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