Technical Sales & Support Outbound Tele Calling Process

Telesales has proven to be an excellent way to locate the leads on which businesses thrive. The dream of most business people is to be able to have hot leads sent right to them every minute of the day. These services can be a cost-effective alternative to creating an in-house telemarketing group. Telemarketing services can be broken into two major categories: inbound and outbound.

techkeeping
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Technical Sales & Support Outbound Tele Calling Process

Postby techkeeping » Tue Feb 20, 2018 8:18 am

Technical Sales & Support Outbound Tele Calling Process

• Startup Capacity : 10 Seats.
• Expandable : After 3 to 6 Months or as per performance(Probationary Period).
• Payment Cycle : Monthly.
• Payment Holdback : Nil.
• Payment Mode : Wire Transfer Only.
• Payment Terms : On Login Hour Basis on Portal.
• Login Time : USA/UK/AUSTRALIA/
• Payout : As per Annexure A
• Center Payment : Center will be paid Only for Operational Hours (Details in Agreement)
• Payment Increment : After 3 to 6 Months or as per performance.
• Wire Charges : To be deducted from billing.
• Type of campaign : Outbound
• Sales Target : 1SALE/Day/Agent.
• Operational Hours : 8 Hours a day, 6 Days a week.
• Sign up : Online Sign up.
• Tenure : After Probationary Period, Lock in Period of 12 months.
• Data : Provided
• Gateway for Payments : Provided
• Voip : Center should Arrange
• Training : Provided


NOTE : Dialer, Viop arranged from Center only.

REQUIREMENTS AND OTHER TERMS:

• Dailer needs to support Outbound Calls facility.(Soft or Hard)
• Male Female Ratio has to be has to be at least 1:1.
• Prior Call center experienced (Outbound/Inbound) agents to dial only.
• All call needs to be recorded and stored in Dialer or ftp for minimum 6 Months.
• Agent Login Reports and Portal Reports to be generated on a daily basis.



SOPE OF WORK :
Technical support for Home/Business




Interested Centers comment Below.
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Warm Regards

TECHKEEPING

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